About neta

neta is a civic tool to help people across India hold elected representatives accountable. It is designed for mobile, focused on real RTIs, civic complaints, and public rankings that are grounded in data and actual filings.

What is neta?

neta is built to make it easier for ordinary citizens to understand who represents them, document local civic issues, and draft formal requests for information. The experience is India-wide in design, but the first live phase focuses on Delhi, including MPs, MLAs, and local complaints that are routed to the right civic bodies where possible.

Over time, more states and data sources will be added so that similar flows work across India, while keeping the core principles the same: transparency, accountability, and citizen control over what is sent in their name.

What neta does technically

Under the hood, neta combines public election data, affidavits, and civic body contacts with modern infrastructure. A managed Postgres database stores core data about states, representatives, complaints, and RTI drafts. Cloud object storage is used for uploads such as complaint photos.

AI models are used to help draft RTIs and complaint descriptions under the RTI Act 2005 and related civic processes. The AI output is always a starting point: every draft is shown to the user in full, and the user can edit the text before anything is saved or sent.

Email and payment systems are used to route and track work. For complaints, the app prepares emails that can be sent to the appropriate civic contacts when configured, with the citizen's details included so that replies can be associated with their case. For RTIs, the app focuses on generating a clean draft and guidance; filing and paying the statutory RTI fee happen on the official portals that the user chooses to use.

State coverage roadmap

neta is designed for India-wide coverage, but the rollout is phased. Delhi is currently the primary live state for RTI drafting, civic complaints, and representative rankings.

As additional states come online, the goal is to reuse the same patterns: verified public data about representatives, structured civic complaint flows, and RTI drafting that stays within Indian law while giving citizens clear control over their own information.

Until then, users outside Delhi can still browse available information and structures where data exists, while full live flows expand state by state.